I cannot recommend this company highly enough. Professional, conscientious, friendly - superb in every way.
And this was for a stressful, short notice move of a number of trees, outdoors, in the pouring rain, and yet somehow it became an enjoyable experience, a miracle!
Thank you again...
19 Mar 2009
As a meeting planner, I can appreciate the details. Warren and his team took care of all the details to my recent move.
My move was meant to be easy but soon discovered a broken elevator at my new building. Without hesitation or complaint, the movers proceeded to move my contents up to my 4th story apartment. True professionals.
I would not hesitate for a moment to recommend this moving company. I am sure you will be as satisfied as I was.
7 Apr 2010
Thanks so much for moving me across town in March - you guys were thoughtful, efficient and careful and I'd definitely recommend you to people!
1 May 2008
The ideal movers... true pros, they treated my stuff, myself and my pets with respect. I was impressed by the web site and thought I would give them a try... now I am recommending them to everyone who mentions plans to move. Thank you so much, Warren and co. :^D
11 Apr 2010
Warren and Stephen moved us twice in seven day and did a great job at a fair price both times. Thanks guys!
8 Aug 2008
Warren, I want to thank you and your employees for moving me into a new apartment - for the second time! Both times I have been absolutely impressed by your professionalism and the care you took in protecting my stuff and the buildings I was moving out of and into - and thats why I have been pleased to refer friends to CityMove for their own moves.
5 May 2008
Sorry that it took me so long to post this. City Move did a move for some time in June, 2008. I was going travelling for awhile and needed to store my belongings in storage. City Move did an excellent and professional job. Not only did they actually follow my instructions but they took the time to wrap things up for me and give me advice on how to store things in my storage locker. City Move made my move a very pleasant and easy experience. Warren and his staff were very prompt and courteous. I definitely recommend these guys. The price was also very reasonable which helped a lot. Thanks again guys and I will definitely use your services again (which is very soon now that I'm back in town).
15 Mar 2009
MOVING: LOADING & PACKING UHAUL TRUCK I cannot say enough good things about City Move. They were AMAZING!
I had a relatively small-but-complicated move (the partial contents of both a storage container & 2 BR apt had to go into a U-Haul, but some stuff went with the apt and had to be teased out from both storage container and apt contents), so Warren and I first exchanged a few emails about my move, and then had a phone conversation over the nittier-grittier details.
Warren was careful to walk me through each stage of the move ahead of time (asking if I had the right equipment for X, if he needed to bring supplies) and quick to offer completely reasonable and articulate reasons for the various questions, solutions, and policies he had. Throughout our exchanges, Warren was consistently respectful, courteous, and professional. I could not have asked for a more competent mover.
On moving day, he and Roger were delightfully gentle with all our belongings-- wrapping and padding things as they went, loading everything quickly but carefully, making efficient use of the space and wasting no time, efficiently strapping everything down in layers so as to be safe and stay put during our 22-hour drive, leaving my spouse and I positively slack-jawed with awe. They arrived on time, finished early, and communicated clearly with us at every stage of the game. (What they needed, what came next, etc.)
In my opinion, Warren went way above and beyond the call of duty when, after all his work was finished and he was well within his rights to leave, he warned us that U-Hauls get st0len all the time, so we needed to learn a trick for disabling the vehicle. Without any presumption or condescension, he demonstrated how to open the hood in order to locate and remove the ignition fuse, talking us through each step and orienting us to the truck itself, then carefully testing each thing he told us in order to make sure it worked the way he intended, and then he had us try it ourselves so that we would be practiced and confident in our attempts on the road. It was so heartening to see that someone cared about our stuff AND our dignity!
I have moved many times and used professional companies to do it, but I have never had a mover who was so helpful or nearly so impressive. Since this is my last move within Vancouver, I won't be able to use them again but I'm absolutely committed to recommending City Move to anyone who might be in the Lower Mainland and in need of some help.
6 Aug 2009
CityMOVE is the best. A week ago I needed to move an heirloom from Vancouver to Calgary on short notice. Getting the heavy and easily marred piece from the basement to my rental van was the challenge. Warren said he was busy but could be at my place in 5 hours. Things were looking up. I crossed my fingers, as my experience with other movers had not been positive. Some time later Warren called to confirm his ETA and he was punctual. Could this be?
The item was thoroughly padded and wrapped before it was brought up the stairs, around a tricky corner, and then put into the van. At no point was the job rushed because it was a "one piece" move, or because it was getting late on a Saturday afternoon. I'd never been involved with movers like this before.
Warren and his crew were at all times careful and polite, something I had never experienced with movers, AND, the price of the job was the same I had been quoted earlier on the phone. Best of all, the piece arrived in Calgary in the same condition as when it left Vancouver.
I cannot praise CityMOVE enough and would not hesitate to use this company again. Thank you Warren.
9 Apr 2010
I have had the pleasure of Warren and staff to move people into our facility. I'm always impressed with his judgement on the appropriate size of locker for the client, but most of all his manner and quality of moving is the best I've experienced, and I have seen lots of movers and this is your company and man. I really appreciate how you treat your customers and also how efficiently and effectively you do your job! - Nancy, Jose & Bruce
20 Jun 2008